Business Writing Training Consultant in Boston, MA -Hybrid /Remote - Must be local to Boston

Job Title: • Business Writing Training Consultant Duration: Long Term Contract Location: Boston, MA – Hybrid (Remote delivery with potential onsite sessions as needed) Position Overview We are seeking an experienced Business Writing Training Consultant to design and deliver a customized training program for our client. • The consultant will build and lead targeted writing trainings for executive-level, technical, and general business audiences, helping staff improve clarity, consistency, and impact in all written communications. • This role requires strong experience in corporate or government business writing training, curriculum design, and adult learning, as well as comfort working with complex financial, housing, or technical subject matter. • The ideal consultant has a proven track record delivering interactive workshops (virtual and/or onsite), developing assessments, and coaching professionals on real-world documents to elevate overall writing quality and efficiency. Responsibilities Design and deliver tailored business writing trainings for three core groups: • executive-level writers, technical writers, and staff with general writing responsibilities (emails, reports, project plans, etc.). • Lead discovery session(s) with agency leadership and key stakeholders to understand current writing practices, pain points, and training goals, and use those insights to shape a customized training program. • Develop a structured training curriculum totaling approximately 6 hours of instructor-led content per cohort, delivered across 2 to 6 sessions (for example, two 3-hour workshops, three 2-hour workshops, or six 1-hour sessions). • Recommend optimal class sizes and manage enrollment to keep groups at an effective learning size (e.g., 15–18 participants) to maximize participation, feedback, and practice time. • Deliver engaging training sessions virtually (via Zoom, Teams, etc.), onsite at the Boston office, or through a hybrid format, using interactive exercises, real examples, and practical writing frameworks. • Create materials, templates, and job aids that support executive-level writing (memos, summaries for senior leadership, external communications), technical writing (templates, narrative + analysis of complex topics), and general writing (emails, meeting notes, status reports, project plans). • Develop and administer pre-training and post-training writing assessments for each participant to measure skill improvements and training effectiveness. Provide structured, written and/or verbal feedback and 1: • 1 or small-group coaching on real writing samples submitted by participants, with options for deeper feedback for select staff as requested by the client. • Analyze assessment results and observed writing samples to identify key strengths, recurring issues, and skill gaps across departments and staff levels. • Prepare and present a comprehensive final assessment report to Multifamily leadership summarizing key challenges, trends, and opportunities in staff writing, along with clear recommendations and next steps for continued development. • Coordinate schedules, logistics, and communications with internal points of contact to ensure smooth delivery, participant attendance, and timely follow-up. • Maintain high standards of professionalism, confidentiality, and alignment with the agency’s mission, values, and commitment to diversity, equity, and inclusion in all training interactions. • Qualifications Proven experience (typically 5+ years) designing and delivering business writing, technical writing, or executive communication training for corporate, financial services, government, or nonprofit clients. • Demonstrated ability to tailor training content for multiple audiences, including senior/executive leaders, technical staff, and general business staff with varied writing responsibilities. • Strong background in business writing, technical writing, communications, English, education, instructional design, organizational development, or a related field; Bachelor’s degree required, advanced degree or relevant certification (e.g., CPTD, ATD, ICF, etc.) preferred. Hands-on experience creating curricula, slide decks, handouts, templates, and practical exercises that help adult learners apply new writing skills to real work products. • Experience designing and using pre- and post-training assessments, rubrics, or evaluation tools to measure writing quality and learning outcomes. • Comfort providing constructive, actionable feedback on writing samples, including executive summaries, technical reports, emails, memos, and other business documents. • Excellent facilitation skills with the ability to lead interactive workshops both virtually and in person, keep participants engaged, and manage group dynamics. • Strong understanding of plain language principles, audience-focused writing, clarity and conciseness, structure and flow, tone, and editing best practices. • Prior work with public agencies, housing finance, affordable housing, or financial services organizations is highly desirable. • Ability to work as an independent consultant, manage timelines, meet milestones, and coordinate with client stakeholders over a one-year engagement with potential extension. • Powered by JazzHR Apply tot his job Apply To this Job