IT Business Analyst
Job Category
Healthcare, Information Technology
External Job Title
IT Business Analyst
Location
Remote
Requirements
QUALIFICATIONS / EXPERIENCE/:
Required
Required
- Bachelor’s degree in Business, Information Systems, or a related field, or equivalent experience
- 3–5 years experience as a Business Analyst supporting technology initiatives
- Experience translating business needs into functional requirements and user stories
- Experience working with Agile development teams and participating in agile ceremonies
- Hands-on experience using work management tools, such as Microsoft Azure DevOps, or similar platforms
- Experience supporting user acceptance testing and requirements validation
- Strong facilitation, communication, and stakeholder management skills
- Experience using SmartSheet to support project tracking, coordination or delivery activities
- Familiarity with system integrations, and data dependencies
- Experience working alongside Project Managers and technical delivery teams
- Exposure to portfolio-based work or multiple concurrent initiatives
- Business and technical acumen
- Requirements elicitation and documentation
- Executive-ready communication
- Analytical problem solving
- Organization and follow-through
- Comfort navigating ambiguity with guidance
External Job Description and Responsibilities
TeamHealth is proud to be the leading physician practice in the U.S. providing exceptional patient care, together. TeamHealth has been recognized as one of the “165 Top Places to Work in Healthcare” for 2026 by Beckers Hospital Review. TeamHealth has also been recognized by Newsweek as one of America’s Greatest Workplaces in Health Care for 2025– We continue to grow across the U.S. from our Clinicians to Corporate Employees. Join Us!
OVERVIEW:
The IT Business Analyst partners with business stakeholders, Project Managers, and Solution Delivery Leads to deliver technology solutions across enterprise support functions. This role translates business needs into functional requirements and user stories and supports delivery from intake through user acceptance testing.
This role operates with moderate autonomy and focuses on executing business analysis responsibilities within assigned initiatives.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Business & Requirements Analysis
Project & Delivery Support
OVERVIEW:
The IT Business Analyst partners with business stakeholders, Project Managers, and Solution Delivery Leads to deliver technology solutions across enterprise support functions. This role translates business needs into functional requirements and user stories and supports delivery from intake through user acceptance testing.
This role operates with moderate autonomy and focuses on executing business analysis responsibilities within assigned initiatives.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Business & Requirements Analysis
- Partner with business stakeholders across National Support Center departments (e.g., Marketing, HR, Recruiting, Finance, Clinical Services, Finance, Legal, etc.) to understand business objectives and opportunities
- Elicit, analyze, and document functional and non-functional requirements using interviews, workshops, and working sessions
- Translate business needs into clear functional requirements, acceptance criteria, and user stories suitable for Agile development teams
- Maintain requirements traceability throughout the project lifecycle, ensuring alignment from intake through delivery
- Collaborate with Solution Delivery Leads, architects, and developers to clarify requirements, dependencies, assumptions and constraints
- Participate in Agile ceremonies such as backlog refinement, sprint planning, and reviews to support effective delivery
- Create, manage, and refine user stories, acceptance criteria, and backlog items using tools such as Azure DevOps or similar platforms
- Ensure requirements are complete, testable, prioritized, and aligned to business outcomes prior to development kickoff
- Assist in identifying integration points, data needs, and downstream impacts with guidance from technical leads
- Participate in user acceptance testing (UAT), troubleshooting, and issue resolution throughout the project lifecycle
Project & Delivery Support
- Work closely with Project Managers to support initiative planning, sequencing, and scope clarification
- Identify risks, issues, and requirement gaps early and escalate appropriately
- Create documentation such as process flows, business rules, use cases, and decision logs using tools such as LucidChart, SmartSheet or similar tools
- Develop and execute UAT plans, test scenarios, and acceptance criteria tied directly to documented requirements
- Lead UAT activities with business stakeholders, including facilitation, defect triage, and resolution validation
- Confirm delivered solutions meet agreed-upon requirements and formally support requirements sign-off
- Serve as a primary point of contact for requirement-related questions
- Facilitate discussions with stakeholders at varying levels in the organization
- Communicate complex concepts in clear, practical terms tailored to the audience
Career Builder
Yes
Yes
Job Benefits
TeamHealth offers a competitive benefits package to include Medical/Dental/vision, 401k, PTO and Holidays.