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Amazon Virtual Customer Service Representative -Entry-Level- WFH

Remote, USA Full-time Posted 2025-11-24
### Job Summary • *Job Type:** Full-Time / Part-Time • *Salary:** Hourly, Competitive pay... • *Company:** Amazon • *Location:** Remote (Work from Home) • *Benefits:** Comprehensive benefits package, including health insurance, 401(k) matching, employee discounts, and opportunities for career growth. ### Description Amazon is seeking enthusiastic and dedicated individuals to join our team as Virtual Customer Service Representatives. This is an entry-level, work-from-home position ideal for candidates who are looking for a flexible work environment and enjoy helping customers solve their problems. ### Requirements – High school diploma or equivalent – Excellent verbal and written communication skills – Ability to work flexible hours, including nights, weekends, and holidays – Reliable internet connection and a quiet, distraction-free workspace ### Responsibilities – Respond promptly to customer inquiries via phone, chat, or email – Provide accurate, valid, and complete information by using the right methods and tools – Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution – Maintain a positive, empathetic, and professional attitude toward customers – Keep records of customer interactions, process customer accounts, and file documents ### Benefits – Competitive hourly pay – Comprehensive health, dental, and vision insurance – 401(k) with company match – Employee discounts on Amazon products and services – Paid time off and holiday pay – Opportunities for advancement and career growth ### Educational Qualifications – High school diploma or equivalent required – Any additional customer service training or certification is a plus ### Company Overview Amazon, a global leader in e-commerce and technology, is committed to creating an inclusive and dynamic workplace. We drive innovation, provide excellent customer service, and strive to make a positive impact on our community and the world. Joining Amazon as a Virtual Customer Service Representative means becoming part of a company that values diversity, professional development, and employee well-being. If you’re ready to embark on a rewarding career journey with Amazon and are passionate about providing top-notch customer service, we’d love to hear from you. Apply today and take the first step toward a promising future with Amazon! Apply For This Job Apply Job!  

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