Remote Collections Specialist – Work from Home ...

<div style="text-align: left;"><span style="background-color: #ffffff; color: #ee7623; font-family: Arial;"><span style="font-size: medium;"><strong>IC System</strong><span style="white-space: normal;"> is looking for someone who shares our </span><strong>company core focus and values</strong></span><span style="white-space: normal;"><span style="font-size: medium;">. Strong candidates will uphold our Core Values, contribute to our positive culture, be a trustworthy colleague, and enjoy working on a collaborative team. The right person is someone who makes our organization a better place for every employee. </span><span style="font-size: large;"> </span></span></span></div> <!--_dfFormat_=html--><p style="line-height: normal; margin: 0in 0in 8pt; font-size: 12pt; font-family: Aptos, sans-serif;"> </p> <p style="line-height: normal; margin: 0in 0in 8pt; font-size: 12pt; font-family: Aptos, sans-serif;"><strong>Calling All Experienced Collectors!</strong></p> <p style="line-height: normal; margin: 0in 0in 8pt; font-size: 12pt; font-family: Aptos, sans-serif;">If you have at least <strong>2 years of recent collections experience</strong>, we want to talk to you! We’re looking for driven professionals who are confident making outbound calls, skilled at building rapport, and motivated by achieving and exceeding their goals.</p> <p style="line-height: normal; margin: 0in 0in 8pt; font-size: 12pt; font-family: Aptos, sans-serif;"> </p> <p style="line-height: normal; margin: 0in 0in 8pt; font-size: 12pt; font-family: Aptos, sans-serif;"><strong>Pay:</strong> $17–$19/hr (based on experience) <strong>+ Monthly Commission Opportunities</strong> (top performers earn hundreds more each month!)</p> <p style="line-height: normal; margin: 0in 0in 8pt; font-size: 12pt; font-family: Aptos, sans-serif;"><strong>Schedule:</strong> Monday–Friday only — <strong>No nights or weekends</strong>. After training, create a 40-hour schedule that fits your life (between 7:00 AM–8:00 PM).</p> <p style="line-height: normal; margin: 0in 0in 8pt; font-size: 12pt; font-family: Aptos, sans-serif;"> </p> <p style="line-height: normal; margin: 0in 0in 8pt; font-size: 12pt; font-family: Aptos, sans-serif;"><strong>What You’ll Do:</strong></p> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="line-height: normal; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Handle inbound and outbound calls to help consumers resolve delinquent accounts.</li> <li style="line-height: normal; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Negotiate payment solutions using ethical, consumer-friendly communication.</li> <li style="line-height: normal; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Consistently meet and exceed monthly and quarterly performance goals.</li> <li style="line-height: normal; margin: 0in 0in 8pt 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Accurately update consumer account information.</li> </ul> <p style="line-height: normal; margin: 0in 0in 8pt; font-size: 12pt; font-family: Aptos, sans-serif;"> </p> <p style="line-height: normal; margin: 0in 0in 8pt; font-size: 12pt; font-family: Aptos, sans-serif;"><strong>What We’re Looking For:</strong></p> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="line-height: normal; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;"><strong>2+ years of debt collection experience</strong> (within the last 3 years preferred).</li> <li style="line-height: normal; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Must be <strong>18+ years old</strong>.</li> <li style="line-height: normal; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Comfortable with metrics, KPIs, and using multiple computer programs.</li> <li style="line-height: normal; margin: 0in 0in 8pt 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Independent problem solver with strong communication skills.</li> </ul> <p style="line-height: normal; margin: 0in 0in 8pt; font-size: 12pt; font-family: Aptos, sans-serif;"> </p> <p style="line-height: normal; margin: 0in 0in 8pt; font-size: 12pt; font-family: Aptos, sans-serif;"><strong>Workspace Requirements:</strong></p> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="line-height: normal; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">A dedicated workspace, free from distractions, to maintain consumer privacy.</li> <li style="line-height: normal; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">No dependent care responsibilities during work hours.</li> <li style="line-height: normal; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Ability to work seated at a computer with <strong>dual monitors and a headset</strong>.</li> <li style="line-height: normal; margin: 0in 0in 8pt 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Computer must be hardwired with <strong>reliable, high-speed internet</strong>.</li> </ul> <p style="line-height: normal; margin: 0in 0in 8pt; font-size: 12pt; font-family: Aptos, sans-serif;"> </p> <p style="line-height: normal; margin: 0in 0in 8pt; font-size: 12pt; font-family: Aptos, sans-serif;"> <strong>Perks & Benefits:</strong></p> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="line-height: normal; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">$17–$19/hr + monthly commission opportunities.</li> <li style="line-height: normal; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;"><strong>No evenings or weekends</strong> — enjoy true work-life balance.</li> <li style="line-height: normal; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Up to 3 weeks PTO in your first year + paid holidays.</li> <li style="line-height: normal; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Medical, dental, vision, and 401(k) with company match.</li> <li style="line-height: normal; margin: 0in 0in 8pt 0px; font-size: 12pt; font-family: Aptos, sans-serif;">On-demand pay (access your earnings before payday).</li> </ul><p><span style="font-size: medium;">IC System is an Equal Opportunity Employer and promotes a drug-free work environment.</span></p> <!--_dfFormat_=html-->