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Experienced Director of Decentralized Clinical Trials for Remote Customer Support and Clinical Research Operations at blithequark

Remote, USA Full-time Posted 2025-11-24

Introduction to blithequark and the Industry

blithequark is a leading organization in the private sector, dedicated to delivering exceptional customer support and clinical research operations. The company is committed to fostering a culture of innovation, excellence, and collaboration. As a key player in the industry, blithequark is seeking an experienced Director of Decentralized Clinical Trials to join its team. This role will be responsible for leading the development and execution of clinical trials, ensuring that they are conducted on time, within budget, and to the highest standards of quality and compliance.

Job Summary

The Director of Decentralized Clinical Trials will act as a leader within the Decentralized Clinical Trials (DCT) solutions and operations team, working closely with the Head of DCT to develop and deliver flexible, efficient, and patient-centric hybrid and decentralized trials. This is a part-time remote customer support job, offering a competitive salary of $26 per hour. The successful candidate will be responsible for overseeing the development and execution of clinical trials, managing cross-functional review teams, and collaborating with internal stakeholders to ensure the successful delivery of DCT projects.

Key Responsibilities

  • Develop and execute clinical trials, ensuring that they are conducted on time, within budget, and to the highest standards of quality and compliance
  • Supervise cross-functional review teams during all stages of study development, operationalization, and delivery
  • Assist the Head of Decentralized Clinical Trials in strategic planning, resourcing, and activation of decentralized and hybrid trials
  • Manage the selection and management of decentralized trial vendors, including the development of business requirements and management of the UAT process
  • Oversee the development of study reports and plans, including protocol, ICF, SAP, DMP, and safety plan development
  • Recruit, train, manage, and mentor DCT team members; collaborate with Product and Technology leadership to ensure that key features for customers are launched on time and meet customer needs
  • Provide oversight of the conduct of remote clinical trial visits, site initiations, and study closeouts with customer representatives
  • Participate in business development efforts, including proposal and budget development and bid defense process
  • Assist with the development and maintenance of appropriate SOPs, plans, and policies related to DCTs
  • Provide input to the technical team to extend capabilities to support customer needs

Essential Qualifications

  • Bachelor's degree in a relevant field
  • Past experience in creating and leading DCT projects, including budget and scope development
  • Knowledge of and experience managing DCT vendors
  • Deep understanding of the drug device development process, including decentralized and hybrid trials
  • Working knowledge of ICH GCP, US CFR, and HIPAA regulations
  • Skilled with the ability to apply new systems to routine tasks
  • Understand the importance of adaptability and enthusiasm to learn and adapt to technology changes over time
  • Strong leadership skills with proven ability to lead internal and external teams
  • Ability to work independently and make strategic decisions to operationalize and move clinical trial projects forward
  • Ability to manage multiple projects simultaneously, while maintaining attention to detail
  • Ability to prioritize tasks and resources, meet deadlines, and be flexible to changing needs
  • Excellent written and oral communication and presentation skills
  • At least 2 years of experience contributing to financial decisions in the workplace
  • At least 2 years of direct leadership, indirect management, or cross-functional team leadership
  • Able to travel up to 20% of the time for business purposes within and outside the state

Preferred Qualifications

  • Advanced degree in a relevant field
  • Additional experience in clinical research, customer support, or a related field
  • Certifications or training in clinical research, project management, or leadership
  • Experience with decentralized clinical trial technologies and platforms
  • Knowledge of regulatory requirements and guidelines for clinical trials
  • Strong analytical and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our employees. As a Director of Decentralized Clinical Trials, you will have the opportunity to work on complex and challenging projects, develop your leadership and management skills, and contribute to the development of new technologies and processes. You will also have access to training and development programs, mentorship, and career advancement opportunities.

Work Environment and Company Culture

blithequark is a dynamic and innovative company that values collaboration, creativity, and excellence. Our work environment is fast-paced and challenging, but also supportive and rewarding. We believe in fostering a culture of inclusivity, diversity, and respect, and we are committed to creating a workplace where everyone can thrive. As a remote customer support job, you will have the flexibility to work from home and manage your own schedule, while still being part of a vibrant and connected team.

Compensation, Perks, and Benefits

blithequark offers a competitive salary and benefits package, including health insurance, retirement savings, and paid time off. As a part-time remote customer support job, you will also have the flexibility to work from home and manage your own schedule. We also offer opportunities for professional development, training, and career advancement, as well as a dynamic and supportive work environment.

Conclusion

If you are a motivated and experienced professional looking for a challenging and rewarding role, we encourage you to apply for the Director of Decentralized Clinical Trials position at blithequark. This is a unique opportunity to join a leading organization in the private sector and contribute to the development of innovative clinical trials and customer support operations. With a competitive salary, flexible work arrangements, and opportunities for career growth and development, this is a role that you won't want to miss. Apply now to join our team and take the first step towards an exciting and rewarding career at blithequark.

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