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ERP Solution Architect M3 (Retail & Distribution) m/f/d

Remote, USA Full-time Posted 2025-11-24

General information

Country Austria City Remote Location Job ID 46794 Department Infor Consulting Services Experience Level MID_SENIOR_LEVEL Employment Status FULL_TIME Workplace Type Hybrid

Description & Requirements

The (Senior) Solution Architect is responsible for proposing specific Infor solutions that fit within the customer’s business environment and business objectives and can be shown to address the customer’s business problems and exploit opportunities. The (Senior) Solution Architect is able to understand customer business drivers and current IT environment. The (Senior) Solution Architect ensures solution feasibility and proposes a roadmap and the solution stack to realize the solution.
The (Senior) Solution Architect is deployed operationally across multiple solution domains utilizing their broad knowledge of the Infor solution portfolio to identify the components required to construct the most appropriate solution for the customer. The (Senior) Solution Architect is typically engaged full time as part of the project delivery structure, involved in the sales circle process (e.g. customer success workshop) and has experience in one or more industry segments such as Distribution, Retail, Chemical.
Your Responsibilities Include:
General:

  • Acts as an expert and evangelist in Infor Applications and Technology
  • Maintains up to date product and technical knowledge of the Infor portfolio and roadmap for an industry and/or horizontal solution set
  • Knowledge of one or more Industry sectors and is able to present solutions in an Industry context.
  • Ability to decompose large complex problems into manageable pieces allowing communication on both business and technical levels.
  • Skilled at presenting to C-level audiences focusing on demonstrating the business value of solutions rather than technical detail.
  • Knowledge and experience in the application of Infor architecture engagement processes and tools.
  • Knowledge of the important standards for business processes, information models and architectural models generally applied in an industry.
  • Maintains awareness of IT Industry architecture frameworks and approaches.
  • Maintains up to date knowledge of business drivers & typical customer needs within an industry.

Sales:
  • Designs, develops, documents and delivers solution architectures that meet client needs.
  • Leads architectural discussions with clients around proposed solutions.
  • Determines solution approach, identifies the critical path and defines an appropriate solution roadmap.
  • Builds and maintains effective relationships with customer throughout the sales lifecycle.
  • Ensures solution is practical and provides continuity in the implementation project.

Delivery:
  • Acts as the primary point of ownership with responsibility for functional solution.
  • Experience in delivery of complex cross-pillar solutions utilizing Infor products.
  • Challenges requirements to take advantage from the value-added provided by Infor solutions.
  • Manages changes to the solution architecture due to change requests.
  • Ensures that the different solution pieces built by different teams are consistent.
  • Actively ensures that design/development standards are upheld.

Knowledge and Skills, You Bring to the Organization:
  • Industry experience (Consume Goods, Retail, Distribution) process know how.
  • Knowledge of Infor M3 is highly desired, but not a must to have.
  • Implementation experience across all business process areas of Warehousing, Logistics, Procurement; or Manufacturing and Planning; or Customer Sales, Management; or Service and Rental.
  • Experience of several full project life-cycle implementations as Lead Consultant or Solution Architect.
  • Significant customer-facing consulting experience.
  • Reliability and deadline-driven approach.
  • Strong organizational skills & time management skills.
  • Strong oral and written communication that effectively articulates complex ideas.
  • Ability to work independently and as a part of a team but also self-motivated.
  • Team player with the ability to build strong peer and interpersonal relationships.
  • Excellent problem solving and analytic skills.
  • Fluent in German language and English language is mandatory.
  • Willingness to travel.

About Infor

Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn’t just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you’re not just building a career. you’re helping to build what’s next.
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit www.infor.com
Our Values
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.
We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.
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