**Experienced Pharmacy Customer Service Associate – Remote Data Entry Position at arenaflex**

**Job Summary:** At arenaflex, we are committed to delivering exceptional customer experiences and providing top-notch services to our clients. As an Experienced Pharmacy Customer Service Associate, you will play a vital role in ensuring that our customers receive the best possible care and support. This is a remote data entry position that requires a strong passion for delivering excellent customer service, a keen eye for detail, and the ability to work independently in a fast-paced environment. **About arenaflex:** arenaflex is a leading healthcare organization that is dedicated to providing innovative solutions and services to our customers. With a strong commitment to quality and customer satisfaction, we strive to create a positive and supportive work environment that fosters growth and development. As a remote data entry associate, you will be part of a dynamic team that is passionate about delivering exceptional results and making a difference in the lives of our customers. **Key Responsibilities:** As an Experienced Pharmacy Customer Service Associate, your key responsibilities will include: * Providing exceptional customer service and support to our clients, including answering questions, resolving issues, and offering recommendations * Registering customer transactions on assigned sales register, collecting cash, and dispensing change as needed * Processing voids, returns, delays, discounts, and trades as required * Maintaining a clean and organized work environment, including counters, shelves, and stock areas * Performing tasks as assigned by the Pharmacy Director, Staff Pharmacist, and Senior Supervisor, including using pharmacy systems to enter patient and medication data, filling prescriptions, and checking for potential interactions * Reporting prescription errors to the pharmacist on duty and following company policies and procedures regarding prescription errors and the Quality Improvement Program * Handling calls that do not require individual attention from the pharmacist, including those to doctors * Processing manual claims for outside program prescription services in a timely and efficient manner, and performing other administrative tasks as assigned * Assisting with stock management activities, including ordering, unloading, checking, and storing shipments of medications * Maintaining knowledge of company resource security methods and recording claims for distribution center overages, deficiencies, order errors, or damaged products, including Rx medications * Ensuring compliance with state and local regulations regarding controlled substances (e.g., cocktails and tobacco products) * Building and maintaining displays, including promotional, seasonal, and special displays, and completing resets and corrections as assigned * Assisting with the division of food items (e.g., raw foods from pre-cooked) and product placement as determined by strategies/methods (e.g., raw and frozen meats on bottom shelves) * Having working knowledge of store systems and store equipment * Providing customer support in the photo area, including digital ID photo service, banner print, and creative machine, and selling special photo items * Taking on web pick-up responsibilities (screens orders in Picture Care, handles requests, and conveys requests to customers as they arrive at the store) * Assisting with outside and inside maintenance by ensuring a clean, neat, and well-organized store environment and appearance * Adhering to all company policies and procedures; maintaining respectful relationships with colleagues * Completing special tasks and other assignments as assigned **Essential Qualifications:** * Bachelor's degree * Strong passion for delivering exceptional customer service and support * Ability to work independently in a fast-paced environment * Excellent communication and interpersonal skills * Strong attention to detail and ability to multitask * Ability to work a flexible schedule, including nights and weekend hours * Familiarity with pharmacy systems and equipment * Basic computer skills and knowledge of store stock control **Preferred Qualifications:** * 6 months of experience in a retail environment * Previous work experience with arenaflex * Strong numerical skills to fill prescriptions accurately, including counting, measuring, and weighing medications * Familiarity with store systems and equipment * PTCB certification **Skills and Competencies:** * Excellent communication and interpersonal skills * Strong attention to detail and ability to multitask * Ability to work independently in a fast-paced environment * Strong numerical skills to fill prescriptions accurately, including counting, measuring, and weighing medications * Familiarity with pharmacy systems and equipment * Basic computer skills and knowledge of store stock control * Ability to work a flexible schedule, including nights and weekend hours * Strong passion for delivering exceptional customer service and support **Career Growth Opportunities and Learning Benefits:** At arenaflex, we are committed to providing our employees with opportunities for growth and development. As a remote data entry associate, you will have access to: * Ongoing training and development programs to enhance your skills and knowledge * Opportunities for advancement and career growth within the company * A supportive and collaborative work environment that fosters open communication and teamwork * A comprehensive benefits package, including health insurance, retirement savings, and paid time off * A competitive salary and bonus structure **Work Environment and Company Culture:** arenaflex is a dynamic and fast-paced work environment that is committed to delivering exceptional results and making a difference in the lives of our customers. As a remote data entry associate, you will be part of a team that is passionate about delivering exceptional customer service and support. Our company culture is built on the following values: * Customer Focus: We are committed to delivering exceptional customer experiences and providing top-notch services to our clients. * Teamwork: We believe in the power of teamwork and collaboration to achieve our goals and objectives. * Innovation: We are committed to innovation and continuous improvement to stay ahead of the curve and deliver exceptional results. * Integrity: We operate with integrity and honesty in all our interactions and transactions. * Respect: We treat our colleagues, customers, and partners with respect and dignity. **Compensation, Perks, and Benefits:** arenaflex offers a competitive salary and bonus structure, as well as a comprehensive benefits package, including: * Health insurance * Retirement savings * Paid time off * Flexible scheduling * Opportunities for advancement and career growth * Ongoing training and development programs * A supportive and collaborative work environment **How to Apply:** If you are a motivated and customer-focused individual who is passionate about delivering exceptional service and support, we encourage you to apply for this exciting opportunity. Please visit our website at [insert website URL] to learn more about arenaflex and our company culture. To apply, please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you! Apply for this job