**Customer Service Representative-Remote (Ultimate Medical Academy Grads Only) at arenaflex**

Are you a recent Ultimate Medical Academy graduate looking for a fulfilling career that combines your passion for customer service with the flexibility of working from home? Do you want to join a forward-thinking global organization that values diversity, inclusivity, and employee growth? Look no further than arenaflex, a leading provider of customer experience solutions that empowers individuals to reimagine their careers and achieve their full potential. **A NEW CAREER POWERED BY YOU** At arenaflex, we're not just looking for customer service representatives – we're seeking game-changers who share our passion for delivering exceptional customer experiences and driving business growth. As a remote Customer Service Representative at arenaflex, you'll join a vibrant community of professionals from over 70 countries who are united by a common purpose: to make a meaningful impact on our customers' lives. Our company culture is built on the principles of inclusivity, empathy, and continuous learning. We believe that every individual has the potential to grow and thrive, and we're committed to providing the tools, training, and support needed to help you succeed. Whether you're a recent graduate or an experienced professional looking for a new challenge, we invite you to join our team and discover a career that's powered by your passions and values. **CAREER GROWTH AND PERSONAL DEVELOPMENT** At arenaflex, we're dedicated to helping our employees achieve their full potential and reach their career goals. Our comprehensive training programs, mentorship initiatives, and leadership development opportunities will equip you with the skills and knowledge needed to succeed in your role and beyond. Plus, with a strong focus on diversity, equity, and inclusion, you'll be part of a community that values and celebrates individual differences. Some of the benefits of working at arenaflex include: * Paid training and performance-based incentives * Lucrative employee referral bonus opportunities * 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP) * Health and wellness programs with trained partners to help promote a healthy you * Mentorship programs that support your rewarding career journey * Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support * Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more **WHAT YOU WILL DO IN THIS ROLE** As a Customer Service Representative working from home, you will: * Provide inbound customer support using a call flow guide * Help customers resolve basic technical issues * Track, document, and retrieve information in databases * Offer additional products and/or services * Deliver expert customer experiences...with a smile **YOUR QUALIFICATIONS** To succeed in this role, you'll need: * Must be a recent Ultimate Medical Academy Graduate * 1+ year of customer service experience * Some positions may require an associate degree or higher and/or a 2-year medical certification * A high school diploma or GED * A quiet, distraction-free environment to work from in your home * Proficiency in fast-paced multi-tasking * Eagerness to learn new technologies * Strong computer navigation skills and PC knowledge * A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter) * High Speed internet (no wireless/hotspots or satellite) and a smartphone * Must reside in the United States or have a valid U.S. address for residence **WHAT'S IN IT FOR YOU** At arenaflex, we're committed to creating a work environment that's inclusive, supportive, and empowering. As a remote Customer Service Representative, you'll enjoy: * A competitive salary and benefits package * Opportunities for career growth and advancement * A comprehensive training program to help you succeed in your role * A supportive team environment that values diversity and inclusivity * Access to cutting-edge technology and tools to help you deliver exceptional customer experiences * A flexible work schedule that allows you to balance your work and personal life **REIMAGINE THE BEST VERSION OF YOU!** If you're a recent Ultimate Medical Academy graduate looking for a fulfilling career that combines your passion for customer service with the flexibility of working from home, we invite you to join our team at arenaflex. Apply today and discover a career that's powered by your passions and values. **Location:** USA, OH, Work-at-Home **Language Requirements:** English **Time Type:** Full time **Physical & Mental Requirements:** While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. **Eligibility to Work:** In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. **Where Job May be Performed:** Currently, this position may be performed only in the states listed here (https://jobs.arenaflex.com/global/en/advisor-positions). **arenaflex is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.** For more information regarding your EEO rights as an applicant, please visit the following websites: -English (https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12.pdf) -Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRightsSp6.12.pdf) To request a reasonable accommodation please click here (https://jobs.arenaflex.com/global/en/reasonable-accomodation). If you wish to review the Affirmative Action Plan, please click here (https://jobs.arenaflex.com/global/en/affirmative-action). To view full details and how to apply, please login or create a Job Seeker account. Apply Job! Apply for this job