[Remote] Risk Analyst I

Note: The job is a remote job and is open to candidates in USA. Housecall Pro is a company dedicated to helping home service professionals streamline their operations and improve their lives. The Risk Analyst I will focus on preventing fraud, evaluating merchant credit worthiness, and protecting the company and its clients from potential losses through detailed investigations and data-driven decision making.

Responsibilities

• Review, identify, and investigate high-risk payment transactions
• Conduct analysis on merchants and transaction activity to make data-driven decisions regarding risk and credit worthiness
• Evaluate new accounts and determine their eligibility to utilize our payment processing solutions
• Handle end-to-end management and documentation of cases
• Collaborate with senior risk leaders to enhance existing loss prevention strategies and identify new opportunities for improvement

Skills

• 1-2 years of relevant experience in risk analysis or a related field
• Bachelor's in accounting, finance, economics, related field, or equivalent experience
• Experience with fraud detection and prevention
• Experience with credit underwriting
• Experience with Salesforce a plus
• Experience with Stripe or other credit card processors a plus
• Experience using AI tools to increase quality and efficiency of work
• Cursory understanding of predictive algorithms
• Strong and effective verbal and written communication skills
• Strong decision-making skills
• Self-motivated - ability to stay on track independently
• Excellent attention to detail
• High level of curiosity and critical thinking
• This position requires availability to work at least one weekend day (for example, Sunday through Thursday)

Benefits

• Medical, dental, vision, life, disability, and 401(k)
• Paid holidays and flexible, take-it-as-you-need-it paid time off
• Equity in a rapidly growing startup backed by top-tier VCs
• Monthly tech reimbursements
• Health care insurance (medical, dental, vision, disability)
• Employee assistance program
• 401(K)
• Flexible time off
• Paid parental leave
• Tech reimbursement
• Other company benefits

Company Overview