Financial Aid Advisor

Sonoran University of Health Sciences is dedicated to shaping a healthier future by training healthcare professionals and enhancing community well-being. The Financial Aid Advisor provides comprehensive financial aid services, ensuring compliance with regulations and offering guidance on eligibility and funding options while delivering exceptional service across departments.

Responsibilities

• Counsel and advise students on financial aid eligibility, application procedures, aid programs, costs, billing processes, indebtedness, money management, and financial planning
• Determine student eligibility for Title IV aid and prepare student award packages
• Interpret and implement Federal Methodology, verification requirements, and institutional policies related to financial aid
• Provides exceptional service with compassion, clarity, and efficiency in helping students overcome any financial obstacles
• Participate in conferences, workshops, and training to maintain up-to-date knowledge of Title IV programs and compliance requirements
• Conduct quarterly outreach to students requiring action on document completion, loan acceptance, and funding options
• Provide backup support for the Financial Aid Office during staff absences, assisting with general inquiries and administrative tasks
• Perform office and clerical duties, including filing, answering calls, emails, and meeting with students virtually and in person
• Maintain accurate records and reports for audits and compliance purposes
• Perform other financial aid duties as assigned to support the overall goals of the institution

Skills

• Experience in student services, financial aid, or related administrative field
• General office management experience (phones, filing, calendar management, administrative duties)
• Customer service experience, preferably within student services
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to manage multiple tasks, meet deadlines, and maintain confidentiality
• Proficiency in Microsoft Office Suite and familiarity with student information systems (e.g., ADP, PowerFAIDS, and J1 systems)
• High School Diploma/GED
• Associate's degree or higher, or any combination of education, training, and experience that provides the required knowledge and abilities

Benefits

• Comprehensive medical, dental, and vision plans
• Vacation time
• 12 paid holidays
• A 401(k) plan with a discretionary match
• Employer-sponsored life, AD&D, and long-term disability coverage
• Paid sick time
• Exclusive perks like free office visits at our Medical Center and Neil Riordan Center
• Discounts at the largest medicinary in the Southwest
• Delicious meal our onsite café
• Fully equipped employee breakroom with a full kitchen, coffee, and new snacks every month
• Free personalized nutritional care
• A yoga studio
• A fitness center
• Covered parking
• Wealth of knowledge in our library
• Casual Wednesdays
• Annual Employee Appreciation Day
• Exclusive deals on attractions, shows, shopping, and more through Tickets At Work and LifeMart
• Flexible hybrid work environment

Company Overview