Technical Writer - Smart Home Product Documentation
We are seeking an experienced technical writer to create high-quality documentation
for our smart home product line, including controllers, lamps, switches, sensors, and
connected devices. The writer will translate complex technical information into clear,
user-friendly manuals for end users, installers, and support teams.
Responsibilities
• Develop complete documentation packages for each product: user manuals,
installation guides, quick-start guides, technical/spec sheets, and
troubleshooting content.
• Work closely with engineering and management to gather accurate technical
details and understand product functionality.
• Create diagrams, wiring illustrations, and step-by-step visuals to support the
written content.
• Ensure documentation follows the compliance guidelines so it is easy to
navigate, and meets safety and compliance requirements (e.g., CE, FCC, UL,
KNX, and other smart home standards).
Required Skills & Experience
• Proven experience writing technical documentation for consumer electronics fx
IoT devices, or smart home products etc
• Ability to understand hardware, firmware, connectivity standards (Wi-Fi, Zigbee,
Matter, Bluetooth, KNX), and installation workflows.
• Strong writing, editing, and information-organization skills with exceptional
attention to detail.
• Proficiency with documentation and design tools
• Ability to create clear visuals and work collaboratively across technical and nontechnical teams.
Deliverables
• User Manual
• Installation Guide
• Quick-Start Guide
• Troubleshooting / FAQ Section
• Technical Specifications Sheet
• Supporting diagrams and illustrations
• All source files and final export formats (PDF + digital-friendly formats)
Engagement
• Project-based with potential for ongoing work.
• Must be comfortable working with prototypes, participating in reviews, and
adapting to agile product cycles.
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