Legal Operations Coordinator

Job Description: • Serve as the first point of contact for all Legal and Legal Ops requests- responding when possible, or gathering key details and routing them to the appropriate team member. • Keep Legal humming by coordinating team agendas and meetings, and tracking Legal’s software subscriptions and renewals. • Manage updates to our external facing legal terms (e.g. Terms of Service, Privacy Policy). • Maintain and improve our SOPs, playbooks, and internal documentation so information is accurate, accessible, and easy to navigate. • Keep records, trackers, and files organized and up to date, supporting consistency and compliance across the team. • Lead and support team-wide initiatives such as team feedback cycles. • Help onboard new firms to our e-billing software, create new matters for billing, and enforce Mercury’s engagement letters and timekeeper rate approvals. • Address invoicing questions and coordinate with internal teams to resolve issues. • Manage updates, troubleshooting, and vendor relationships for our legal tech stack to ensure tools run smoothly for the team. • Train the team on tools and optimize usage. • Identify opportunities to automate or streamline workflows. • Onboard new members of the Legal team, including attorneys and operations staff, and support their integration and training. • Create helpful resources and deliver ongoing training so team members can confidently navigate our systems and processes. Requirements: • 1+ years of experience in Legal Operations, as a paralegal, or similar role within an in-house legal department or law firm. • Proficiency with productivity and legal tech tools (Slack, Google Suite, DocuSign, Adobe, SimpleLegal, Zip, Zendesk, and contract management software). • Proven project management skills and comfort collaborating cross-functionally. • Excellent organizational skills, attention to detail, and the ability to manage many moving pieces at once. • Clear and confident communication skills. • A proactive, resourceful mindset and genuine desire to support the team and elevate our operational maturity. Benefits: • base salary • equity (stock options) Apply tot his job Apply To this Job